Your Mentor
Course Curriculum
TRAINGING: Course & Student Management
Available in
days
days
after you enroll
TRAINGING: The Process for handling Zendesk tickets
Available in
days
days
after you enroll
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StartGetting Started with Zendesk (0:57)
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StartHow Zendesk Works (4:16)
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StartMost Frequent Types of Tickets (4:58)
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StartGuidelines for replying to emails
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StartExamples of Zendesk Tickets Replies - Part 1 (16:23)
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StartExamples of Zendesk Tickets Replies - Part 2 (14:18)
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StartExamples of Zendesk Tickets Replies - Part 3 (50:35)
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StartExamples of Zendesk Tickets Replies - Part 4 (20:31)
TRAINING: Fully Setting up Courses
Available in
days
days
after you enroll
Frequently Asked Questions
When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.